OCW has been handling Nagpur city’s water operations since March 2012. It is responsible for water operations from raw water catchment till bill collection, all over Nagpur.

The areas which fall under the services of OCW include:
- Full Nagpur City
- Peripheral semi-urban areas
Services Center
Nitin Dudhe
Laxmi Nagar Zone Office, Laxmi nagar, Near Shraddhanand chowk
contact@ocwindia.com
Helpline No.:1800-266-9899
Sachin Nemad
OCW Customer Care Center,Behind Dik Despensery, VIP Road, Nagpur
contact@ocwindia.com
Helpline No.:1800-266-9899
Sachin Lanjewar
Hanuman Nagar Zone, Nalanda Nagar Water Tank, Bhagwan Nagar
contact@ocwindia.com
Helpline No.:1800-266-9899
Bhushan Maste
Dhantoli Zone, Reshimbagh Water Tank. Near Gajanan Mandir, Sakardhara Chowk
contact@ocwindia.com
Helpline No.:1800-266-9899
Lokesh Thakre
Nehru Nagar Zone, Janki Devi School, Bhande Plot Square, Umred road
contact@ocwindia.com
Helpline No.:1800-266-9899
Gausia Rahim
Water Tank, near Godrej Anandam City model mill square, Nagpur.
contact@ocwindia.com
Helpline No.:1800-266-9899
Vikrant Choudhari
Satranjipura Zone, NMC water work, Jagnath Budhawari behind TB Hospital, Nagpur
contact@ocwindia.com
Helpline No.:1800-266-9899
Amol Gawai
Near Telephone Exchange Chow, Central Avenue Road, Nagpur
contact@ocwindia.com
Helpline No.:1800-266-9899
Amol Mehta
Ashi Nagar Zone, At Buddha Park Sport Ground Kamptee Road, Nagpur
contact@ocwindia.com
Helpline No.:1800-266-9899
Rucha Pande
Mangalwari Zone, Chhawni Chowk, Koradi road, Nagpur
contact@ocwindia.com
Helpline No.:1800-266-9899
Rahul Sawde
Water Works Department, 4th Floor, NMC New Administrative Building, Civil Lines, Nagpur
contact@ocwindia.com
Helpline No.:1800-266-9899