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We regret to inform you that the facility of online payment process after the system migration is delayed. As this was originally announced to start by 21st Dec’24 but unfortunately due to some kind of technical snags found in the system we are not able to begin the processing of payments online. We are working diligently to resolve the issues to start the process latest by 29th Dec’24. We apologize for any inconvenience this may cause.


During the maintenance period, collections as usual can be done through QR Code and at Cash Counters, you can contact the Call Center for any kind of support.


We thank you for your continued support and understanding.



Nitin Gadkari and NMC Commissioner Experience Hubgrade Technologies at OCW
Nagpur, March 8, 2024, Nitin Gadkari, Union Minister for Road Transport & Highways, along with Nagpur Municipal Corporation (NMC) Commissioners, visited the state-of-the-art Hubgrade room at Orange City Water (OCW) on March 8, 2024. This visit aimed to showcase the innovative technologies powering Hubgrade and highlight its convenience for consumers.

During the visit, Union Minister Nitin Gadkari and NMC Commissioner, Dr. Abhijit Choudhary experienced firsthand the capabilities of OCW’s Integrated Command & Control Center which was introduced to him by Guillaume Dourdin, Country Director of Veolia & Nitesh Singh, CEO, OCW.

The Hubgrade room demonstrated a range of technologies, including advanced sensors, data analytics, and remote monitoring systems. These technologies enable OCW to proactively identify and address issues, optimise water flow and pressure, and ensure uninterrupted water supply to consumers across Nagpur.

Hubgrade represents a significant step forward in OCW's commitment to delivering reliable and efficient water supply services to the citizens of Nagpur. By harnessing the power of technology, OCW continues to set new benchmarks in water management and customer service.
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NMC-OCW Organizes World Environment Day Awareness Program with Green Vigil Foundation
On the occasion of World Environment Day, Nagpur Municipal Corporation-Orange City Water (NMC-OCW) organized an impactful awareness program in association with the Green Vigil Foundation. The theme for this year’s event was “Land Restoration, Desertification, and Drought Resilience.”


The program aimed to educate and engage the community on critical environmental issues, emphasizing the importance of sustainable land management and the urgent need to combat desertification and enhance drought resilience. The Deputy Commissioner of NMC Prakash Warade inaugurated the program and as an environment expert, Kaustav Chatterjee from the Green Vigil Foundation delivered insightful talks, sharing practical solutions and strategies to restore degraded land and conserve natural resources.


A highlight of the event was a drawing competition for children, which encouraged young participants to express their creativity and understanding of environmental conservation. The competition saw enthusiastic participation from children across various age groups, who depicted themes such as “Save Water,” “Save Trees,” “Save Electricity,” and “No Use of Plastic” through their vibrant and thoughtful artworks.
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Tullu pump seizure drive to Low-Pressure Water Cases on the Rise Despite Increased Potable Water Supply
: Despite efforts to supply more than the usual amount of potable water to the city, cases of low-pressure water supply are escalating. The onset of summer and the intense “navtappa” period have dramatically increased the demand for water. In response, many residents have resorted to using tools and methods to extract more water from their supply taps.

One of the primary issues contributing to the low-pressure water supply is the rampant use of Tullu pumps by consumers. These pumps, particularly the 0.5 HP models, draw water directly from House Service Connection (HSC) taps, significantly reducing the water pressure for neighboring households connected to the same pipeline. This practice not only disrupts the equitable distribution of water but also creates severe low-pressure pockets in areas that typically receive adequate water supply.
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OCW Launches Nagpur Jal Grahak Seva App for Enhanced Water Services
The NMC-OCW (Nagpur Municipal Corporation and Orange City Water) has launched the Nagpur Jal Grahak Seva mobile app, an upgraded digital platform designed to streamline water services for Nagpur residents. This new app replaces the earlier Nagpur Water app, integrating advanced technology for a smoother and more efficient user experience.

With this app, users can view and pay their water charges online and lodge any complaint regarding water supply. Very soon they will also be able to apply new connections, change requests through the app and track their status. Previously, customers had to visit zone offices for change requests, such as name updates and tap size modifications & other service requests, but now all these services are available at the click of a button.

Consumers can also register complaints and track them online, ensuring resolutions are confirmed via a unique “Happy Code” verification. Billing and payments have become seamless, allowing users to view bills in PDF format, check payment history, and pay conveniently via Net Banking, Debit/Credit Cards, UPI, and Wallets.
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OCW Adopts a Proactive Approach to Enhance Water Supply Services
Nagpur: As summer begins, Orange City Water (OCW) is making significant strides to connect with consumers, understand their issues, and gauge their satisfaction with NMC-OCW’s water supply services. This initiative aims to facilitate consumers to have a single point of contact for hassle-free services.

OCW efficiently responds to lodged complaints and proactively reaches out to citizens in areas prone to water issues, even before they complain. Our team personally meets residents, and our 24×7 call center addresses all complaints received through mail, phone calls, and at zone offices, to ensure our services meet their expectations and requirements.


Since April this year, OCW has connected with over 48,000 consumers in person and more than 5,000 by phone. The response has been overwhelmingly positive, with many appreciating our efforts to understand and address their concerns.
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OCW organised a meeting of water friends at Dhantoli zone
OCW organised a meeting of Jal Mitras (Water Friends) of five zones in Dhantoli Zone. Jal Mitras from Laxmi Nagar, Dharampeth, Hanuman Nagar, Dhantoli and Nehru Nagar zones attended the meeting.

The main objective of the program was to spread the information about how we can save the water from being wasted. There should be awareness and consciousness about water conservation among the public. In which OCW’s water friends always assist with the OCW team.
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OCW in association with Green Vigil Foundation conducts “जल संवर्धन, एक पहल, जो सँवारे कल” in various areas
With the onset of scorching summer temperatures, the looming specter of water scarcity calls for proactive measures. In response,
Orange City Water (OCW), in collaboration with the Green Vigil Foundation, launched a Water Conservation Drive under the banner of “जल संवर्धन, एक पहल, जो सँवारे कल…”.

The primary objective of this campaign is to foster a culture of responsible water usage by urging individuals to conserve a minimum of 3 liters of water daily & promote hydration amidst rising temperatures to ensure the well-being of citizens during the hot summer months.

This Water Conservation Drive encompasses drawing competition and community engagement initiatives to raise awareness about water conservation’s importance. The awareness program has been conducted in areas like Ekatmata Nagar, Ganga Nagar, Khalasi Line, Sangharsh Nagar, Bhimwadi, and Kaushalyan Nagar, receiving great response in the form of participation from the consumers.
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OCW Celebrates World Water Day with Students, Emphasizing ‘Water for Peace’
– On World Water Day (22 March 2024), Orange City Water (OCW) reaffirms its commitment to promoting the profound impact of water in fostering harmony and peace. Under the theme ‘Water for Peace,’ OCW underscored the pivotal role of water in driving sustainable development and global prosperity.

Understanding that water is not just a vital resource but also a catalyst for unity and progress, OCW highlighted the interconnectedness between water, peace, and sustainable development. The organization advocated for responsible management and equitable distribution of water resources as part of its commemoration of World Water Day.

In celebration of this important day, OCW had the privilege of engaging with the inspiring students of Hadas High School & kanishtha mahavidyalay, Prashant High School, and Quadariya High School. The students displayed remarkable enthusiasm and involvement, participating in large numbers.
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नीरीचे ‘रिस्क पिनेट २.०’ने समजेल : भारतात विकसित झालेले एकमेव ॲप
नागपूर : शहरातील जलवाहिनी, सांडपाण्याची पाइपलाइन लिकेज हाेणे, खराब हाेणे, फुटणे ही नित्याचीच बाब आहे. मग ही पाइपलाइन कुठे खराब किंवा लिकेज आहे, हे शाेधणे माेठी डाेकेदुखी ठरते. इथे खाेद, तिथे खाेदा करीत परिसरात खाेदकाम हाेते. मात्र ही डाेकेदुखी चुटकीसरशी सुटू शकते. एक छाेटे ॲप खाेदकाम न करता बसल्या जागी प्रशासनाला जलवाहिनीची समस्या नेमकी काेणत्या जागी आहे, हे अचूक सांगू शकेल.

राष्ट्रीय पर्यावरण अभियांत्रिकी संशाेधन संस्था ( नीरी)ने ‘रिस्क पिनेट २.०’ हे ॲप विकसित केले आहे. क्लिनिंग टेक्नाॅलाॅजी ॲण्ड माॅडेलिंग डिव्हिजनच्या वैज्ञानिक डाॅ. आभा सारगावकर आणि प्रधान वैज्ञानिक आशिष शर्मा यांनी हे ॲप विकसित केले. डाॅ. आभा यांनी गणितीय माॅडेल तयार केले तर शर्मा यांनी त्यानुसार साॅफ्टवेअर विकसित केले आहे. नागपूर महापालिकेसह नाशिक, चेन्नई, हैदराबाद, वर्धा येथे प्रशासनाने या ॲपवर यशस्वी प्रयाेग केला आहे. हे जीआयएसवर आधारित साॅफ्टवेअर असून, भारतीय परिस्थितीचा विचार करून बनविलेले देशतील एकमेव ॲप असल्याचा दावा आशिष शर्मा यांनी केला. हे पूर्णपणे तयार असून, व्यावसायिक उपयाेगासाठी रेडी असल्याचे त्यांनी सांगितले. ........
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NMC-OCW & Green Vigil’s World Water Day prog. at Sonegaon
: To mark the World Water Day Week celebrations The Nagpur Municipal Corporation, The Orange City Water, and The Green Vigil Foundation organised an engaging and save water awareness programs at Sonegaon slums (Laxmi Nagar Zone), Kachipura Slums (Dharampeth Zone) and Gondpura Slums (Mangalwari Zone) on March 22, 24 & 28 respectively.

During these three programs at three different slums , various events were organized for the community members such as a drawing competition, rangoli-making competition on water related topics. OCW employees through an informative street play demonstrated slum dwellers on “How to keep our drinking water clean ?” while students of Tirpude College of Social work performed a street play on saving water and using drinking water judiciously.

The purpose of this initiative is to educate the community about safe water and drinking safe water by taking care of sanitation....
Source Link
Cleanliness Drive – An Initiative Towards Environment
Nagpur : “Cleanliness Drive” a joint initiative of NMC, OCW, UPAY and Green Vigil Foundation commenced on 04th November 2022 at IT park...Nagpur : “Cleanliness Drive” a joint initiative of NMC, OCW, UPAY and Green Vigil Foundation commenced on 04th November 2022 at IT park...Nagpur : “Cleanliness Drive” a joint initiative of NMC, OCW, UPAY and Green Vigil Foundation commenced on 04th November 2022 at IT park...Nagpur : “Cleanliness Drive” a joint initiative of NMC, OCW, UPAY and Green Vigil Foundation commenced on 04th November 2022 at IT park...
OCW organises ‘Save Water’ Walk-A-Thon
NAGPUR, March 24: To mark week-long celebrations of World Water Day-2023, Orange City Water (OCW) organised a Walk-A-Thon with. NAGPUR, March 24: To mark week-long celebrations of World Water Day-2023, Orange City Water (OCW) organised a Walk-A-Thon with. NAGPUR, March 24:

To mark week-long celebrations of World Water Day-2023, Orange City Water (OCW) organised a Walk-A-Thon with. NAGPUR, March 24: To mark week-long celebrations of World Water Day-2023, Orange City Water (OCW) organised a Walk-A-Thon with. NAGPUR, March 24:

To mark week-long celebrations of World Water Day-2023, Orange City Water (OCW) organised a Walk-A-Thon with. NAGPUR, March 24: To mark week-long celebrations of World Water Day-2023, Orange City Water (OCW) organised a Walk-A-Thon with.
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OCW & UPAY holds ‘Samarth Product Expo’ at Ganganagar slums
Nagpur: The Samarth Center Product Expo – a CSR initiative of OCW in collaboration with UPAY NGO was inaugurated at Ganga Nagar slums , Dharampeth zone by Mr Guillaume Dourdin (Country Director – Veolia India), Mr Herve Lienhardt (Chief Operating Officer – Veolia India) and Mr Sanjoy Roy (CEO of OCW) recently.

Mr KMP Singh (Director HR/PR), Farhat Qureshi from OCW and Dr. Kamayani Deshpande, Archana Shrivastava and Dr. Bharti Saraykar, Nitu Mishra from UPAY were present on the occasion.

Samarth Product Exhibition is a reflection of a combination of NMC-OCW and UPAY’s successful Skill Development Centers (Samarth). This initiative has been taken up to empower urban poor women to earn their livelihood proudly and support their families financially. Three courses of Stitching Skills, Beauty Parlor, and Computer Training are going on at Ganga Nagar Slums at Dharampeth zone for community dwellers. Three more centers are in process of establishment in the different areas of Nagpur City.


The community dwellers welcomed the guests in traditional attire. OCW Communication Team and UPAY NGO worked hard for the success of the programme.
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OCW organises ‘Save Water’ Walk-A-Thon

NAGPUR, March 24: To mark week-long celebrations of World Water Day-2023, Orange City Water (OCW) organised a Walk-A-Thon with a motto of spreading awareness to “Save Water” & Judicious Use of Drinking Water on 24th March on the Walker Street in Civil Lines area .
Around 350 OCWians  men & women  across all 10 zones  participated in the event. During a 3Km walk on Walkers Street, started from Police Gymkhana with sloganeering and one-on-one meet with morning walkers to convey the message of water conservation, judicious use of drinking water to the citizens. Earlier some warm-up exercises and Zumba activities were conducted by Decathlon.
Mr. Sanjoy Roy- OCW CEO, Mr. KMP Singh -Director, Mr Lionel-Director, Mr Vinod Gupta, Mr Rajjith Ayyathan, Mr Amol Pande, Mr Kuldeep Singh, Mr Prakash Mahajan and all other HODs as well as Zonal Heads & Dy Zonal Heads of OCW participated in walk-a-thon.  Mrs Mithali Naidu and Ms Arwa Hussain in support of OCW HR & Admin Team members worked hard for the success of the programme.

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Nagpur Today : Nagpur News - NMC-OCW & Green Vigil's World Water Day prog. at Sonegaon, Kachi.

: To mark the World Water Day Week celebrations The Nagpur Municipal Corporation, The Orange City Water, and The Green Vigil Foundation organised an engaging and save water awareness programs at Sonegaon slums (Laxmi Nagar Zone), Kachipura Slums (Dharampeth Zone) and Gondpura Slums (Mangalwari Zone) on March 22, 24 & 28 respectively.
During these three programs at three different slums , various events were organized for the community members such as a drawing competition, rangoli-making competition on water related topics. OCW employees through an informative street play demonstrated slum dwellers on “How to keep our drinking water clean ?” while students of Tirpude College of Social work performed a street play on saving water and using drinking water judiciously. The purpose of this initiative is to educate the community about safe water and drinking safe water by taking care of sanitation....

Source Link
नीरीचे ‘रिस्क पिनेट २.०’ने समजेल : भारतात विकसित झालेले एकमेव ॲप

नागपूर : शहरातील जलवाहिनी, सांडपाण्याची पाइपलाइन लिकेज हाेणे, खराब हाेणे, फुटणे ही नित्याचीच बाब आहे. मग ही पाइपलाइन कुठे खराब किंवा लिकेज आहे, हे शाेधणे माेठी डाेकेदुखी ठरते. इथे खाेद, तिथे खाेदा करीत परिसरात खाेदकाम हाेते. मात्र ही डाेकेदुखी चुटकीसरशी सुटू शकते. एक छाेटे ॲप खाेदकाम न करता बसल्या जागी प्रशासनाला जलवाहिनीची समस्या नेमकी काेणत्या जागी आहे, हे अचूक सांगू शकेल.

राष्ट्रीय पर्यावरण अभियांत्रिकी संशाेधन संस्था ( नीरी)ने ‘रिस्क पिनेट २.०’ हे ॲप विकसित केले आहे. क्लिनिंग टेक्नाॅलाॅजी ॲण्ड माॅडेलिंग डिव्हिजनच्या वैज्ञानिक डाॅ. आभा सारगावकर आणि प्रधान वैज्ञानिक आशिष शर्मा यांनी हे ॲप विकसित केले. डाॅ. आभा यांनी गणितीय माॅडेल तयार केले तर शर्मा यांनी त्यानुसार साॅफ्टवेअर विकसित केले आहे. नागपूर महापालिकेसह नाशिक, चेन्नई, हैदराबाद, वर्धा येथे प्रशासनाने या ॲपवर यशस्वी प्रयाेग केला आहे. हे जीआयएसवर आधारित साॅफ्टवेअर असून, भारतीय परिस्थितीचा विचार करून बनविलेले देशतील एकमेव ॲप असल्याचा दावा आशिष शर्मा यांनी केला. हे पूर्णपणे तयार असून, व्यावसायिक उपयाेगासाठी रेडी असल्याचे त्यांनी सांगितले. ........

Source Link
नीरीचे ‘रिस्क पिनेट २.०’ने समजेल : भारतात विकसित झालेले एकमेव ॲप

: “Cleanliness Drive” a joint initiative of NMC, OCW, UPAY and Green Vigil Foundation commenced on 04th November 2022 at IT park to take a small step towards the betterment of our environment, in which they spread the awareness among the residents of IT park about the importance of cleanliness and hygiene.
Under the CSR scheme, OCW is taking up similar activities in the entire Nagpur including livelihood initiatives for urban poor of the city.

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          You have viewed three videos about rowing across different websites. An unrelated video sharing platform will recommend five other videos on rowing that may be of interest to you when you use your TV app, based on a profile built about you when you visited those different websites to watch online videos.

      • Create profiles for personalised advertising
        • Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.


          Examples illustrating how our partners process data based on this purpose:
          if you read several articles about the best bike accessories to buy, this information could be used to create a profile about your interest in bike accessories. Such a profile may be used or improved later on, on the same or a different website or app to present you with advertising for a particular bike accessory brand. If you also look at a configurator for a vehicle on a luxury car manufacturer website, this information could be combined with your interest in bikes to refine your profile and make an assumption that you are interested in luxury cycling gear.
          An apparel company wishes to promote its new line of high-end baby clothes. It gets in touch with an agency that has a network of clients with high income customers (such as high-end supermarkets) and asks the agency to create profiles of young parents or couples who can be assumed to be wealthy and to have a new child, so that these can later be used to present advertising within partner apps based on those profiles.

      • Create profiles to personalise content
        • Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.


          Examples illustrating how our partners process data based on this purpose:
          You read several articles on how to build a treehouse on a social media platform. This information might be added to a profile to mark your interest in content related to outdoors as well as do-it-yourself guides (with the objective of allowing the personalisation of content, so that for example you are presented with more blog posts and articles on treehouses and wood cabins in the future).
          You have viewed three videos on space exploration across different TV apps. An unrelated news platform with which you have had no contact builds a profile based on that viewing behaviour, marking space exploration as a topic of possible interest for other videos.

      • Use profiles to select personalised advertising
        • Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.


          Examples illustrating how our partners process data based on this purpose:
          An online retailer wants to advertise a limited sale on running shoes. It wants to target advertising to users who previously looked at running shoes on its mobile app. Tracking technologies might be used to recognise that you have previously used the mobile app to consult running shoes, in order to present you with the corresponding advertisement on the app.
          A profile created for personalised advertising in relation to a person having searched for bike accessories on a website can be used to present the relevant advertisement for bike accessories on a mobile app of another organisation.

Select Partner for veolia

You can set your consent preferences for every partner listed below individually. Click on a partner name to get more information on what it does, what data it is collecting and how it is using it.

All Partners

  • Cloudflare
    • Required data processing
      • Necessary Cookies

    • Device storage
      • Cloudflare stores cookies with a maximum duration of about 1 year and 1 month (34,257,600 seconds).
        You can learn more about Cloudflare and its data processing in its privacy policy.

    • Google Analytics Products
      • Data processing based on consent
          • Measure content performance
          • Store and/or access information on a device


        You can learn more about Google Analytics Products and its data processing in its privacy policy..
      • HubSpot, Inc.
        • Data processing based on consent
            • Create profiles for personalised advertising
            • Create profiles to personalise content
            • Develop and improve services
            • Measure advertising performance
            • Measure content performance
            • Store and/or access information on a device
            • Understand audiences through statistics or combinations of data from different sources
            • Use limited data to select advertising
            • Use profiles to select personalised advertising
            • Use profiles to select personalised content


          You can learn more about Google Analytics Products and its data processing in its privacy policy..
        • New Relic
          • Required data processing
            • Necessary Cookies

          • Device storage
            • Cloudflare stores cookies with a maximum duration of about 1 year and 1 month (34,257,600 seconds).
              You can learn more about Cloudflare and its data processing in its privacy policy.

          • Youtube
            • Data processing based on consent
                • Measure content performance
                • Store and/or access information on a device


              You can learn more about Google Analytics Products and its data processing in its privacy policy






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